Privacy Policy

As a provider of services to domestic clients we at Truss Loft we take the security and privacy of both prospects and customers very seriously. This extends to your interactions whilst using our web site and continues to the completion of any project.

Information provided to Truss Loft
Any information provided whilst using our website, whether requesting literature, estimates or arranging surveys is used solely by Truss Loft in satisfying your requirements. Information is not shared with third parties or marketing organisations. All information is maintained by Truss Loft using in-house customer management systems.

WEB Site Tracking
We use industry standard tools provided by leading search provider google to monitor our website and collect usage statistics. These tools are standard, commercially available products and services. These tools do collect personal information and do not allow Truss Loft to collect any information not provided by individuals as a result of using our website.

Complaints
Should you feel at anytime that a member of Truss Loft staff as acted innapropriately or that your personal details have been treated incorrectly please contact us immediately for the matter to be investigated in absolute confidence.